Returns and Refund Policy

Thank you for supporting Mine Cooks (minecooks.com). This policy explains how returns, cancellations, and refunds are handled for any paid products or services offered through the site (such as digital recipe collections, e-books, cooking guides, or online courses).

1. Digital Products

Because our products are digital (e-books, recipe collections, PDFs, courses, or similar downloadable content), all sales are generally considered final once the item has been delivered or accessed. This is because digital content cannot be “returned” once downloaded or viewed.

2. When Refunds May Be Offered

We want you to be happy with your purchase. A refund may be considered in the following situations:

  • You were charged more than once for the same purchase (duplicate payment)
  • The file you received is corrupted, incomplete, or inaccessible
  • The product significantly differs from what was described on the site
  • A technical issue on our end prevented you from accessing your purchase

3. Refund Request Timeline

If you believe you’re eligible for a refund, please contact us within 7 days of your purchase date. Requests made after this period may not be eligible for a refund.

4. How to Request a Refund

To request a refund, please email us with your order details (name, date of purchase, and proof of payment) at:

We’ll review your request and respond within a reasonable timeframe, typically within 3–5 business days.

5. Non-Refundable Situations

Refunds will not be granted for:

  • Change of mind after accessing or downloading the content
  • Failure to read the product description before purchasing
  • Issues caused by user error (e.g., incompatible device or software)

6. Physical Products (If Applicable)

If Mine Cooks ever offers physical items (such as printed cookbooks or merchandise), any return requests must be made within 14 days of delivery, with the item unused and in its original condition. Return shipping costs may be the responsibility of the customer unless the item arrived damaged or defective.

7. Cancellations

If you’d like to cancel an order before it has been delivered or accessed, please contact us as soon as possible. We’ll do our best to accommodate cancellation requests when feasible.

8. Changes to This Policy

This Returns and Refund Policy may be updated from time to time. Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about returns or refunds, feel free to reach out: